The following general returns policy is applicable to all items sold on Suncity store.
In general, an item may be eligible for return within the 5 days of receiving the product if it only fulfils one or more of the following conditions:
o Was delivered in a physically damaged condition
o Has missing parts or accessories
For returns, you have to send an email to email@example.com describing the issue and a picture proof of the same.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.